Shipping Policy for Digital Products
Effective Date: [Insert Date]
Thank you for shopping with [IEF Digital Game Store]. Please review our shipping policy for digital products below.
1. Delivery Method
All products sold through our website are digital downloads. No physical items will be shipped.
2. Delivery Time
Digital products are delivered instantly or within a few minutes of purchase. Upon successful payment, you will receive:
-
An email containing a download link or access instructions.
-
Access to your product via your account dashboard (if applicable).
If you do not receive your product within 1 hour of purchase, please check your spam/junk folder or contact us at [Your Contact Email].
3. File Formats
Our digital products are delivered in the following formats:
[SMS.PDF, .ZIP,]
Please ensure your device supports these file types before purchase.
4. Download Limitations
Each digital product may have a limited number of downloads or a time-limited access period. Please back up your files securely.
5. Issues with Downloads
If you experience issues with your download or access to a digital product, please contact us within 2 days of purchase at [Your Contact Email] with your order number and a description of the problem.
6. Refunds and Exchanges
Due to the nature of digital products, all sales are final and non-refundable unless there is a technical issue that prevents access to the product, and we are unable to resolve it. For more information, please review our Refund Policy.
7. Contact Us
If you have any questions about this Shipping Policy or need help with your order, please contact us at:
📧 [iefdigitalgame@gmail.com
]
📞 [+923092239903]
